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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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karen wright

October 24, 2025

5  out of  5
rating by karen wright
"Mitch is a pleasure to work with! He made my transition from out of state easy and efficient. His follow up was very helpful. Thanks Mitch!"
We responded:
"Hi Karen, thank you for sharing your experience! We’re thrilled Mitch and our team could make your transition from out of state easy and efficient. Providing helpful follow-up and excellent service is always our goal, and we truly appreciate you choosing our State Farm team!"
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Ian Huang

October 20, 2025

5  out of  5
rating by Ian Huang
"I needed to get auto insurance for purchasing a new car. Out of all days, AWS decides to fail today and it seemed to have affected State Farm as well (just me making assumptions here). Justin and Jamie were attentive and professional and - despite their system being down - managed to help me get my insurance very quickly."
We responded:
"Hi Ian, thank you for sharing your experience! We’re glad Justin, Jamie, and our team could provide attentive and professional service, even during a system disruption, and get your auto insurance set up quickly. Our entire team takes pride in supporting our customers no matter the circumstances, and we truly appreciate you choosing our State Farm team!"
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Mahendra Thombare

October 4, 2025

5  out of  5
rating by Mahendra Thombare
"I have been working with Sarah Swartz from Teri LaRocca for the past three years, and she has been a pleasure to work with. Very prompt in response and offering options to lower cost."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Greg Boa

September 29, 2025

5  out of  5
rating by Greg Boa
"I have used this company for many years and have always received great help and support. Justin & Holly and a few others who’s names escape me at the moment have been super responsive"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ushmeet Deol

September 24, 2025

5  out of  5
rating by Ushmeet Deol
"Sarah was so helpful and quick to respond when getting me auto and renters insurance! It has been a great experience with anyone I’ve spoken with at this office."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Maria Maria

September 22, 2025

5  out of  5
rating by Maria Maria
"Sarah is THE BEST! Great customer service, very knowledgeable, provides good and timely advice, and is always a step ahead."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kelly Radford

September 18, 2025

5  out of  5
rating by Kelly Radford
"I recently moved to NC and Mitchell was a great help. Professional, personable just broke it down in my terms. Highly recommend him and his team!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Doug

September 15, 2025

5  out of  5
rating by Doug
"Wonderful experience. Sarah Swartz was great to work with. She answered all my questions and took care of my insurance needs promptly."
We responded:
"Thank you for the review. Sarah is great and she appreciates your five-star review. We look forward to a long relationship. "
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Tony Bernier

August 21, 2025

5  out of  5
rating by Tony Bernier
"Justin was an excellent help, and went above and beyond for me."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Pamela Lumpkin

August 6, 2025

5  out of  5
rating by Pamela Lumpkin
"I appreciated you contacting me about my insurance. I had no idea who the local agent was, so it was beneficial to me to be contacted by the local agent. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Paul Bakas

July 23, 2025

5  out of  5
rating by Paul Bakas
"They handled everything for my boat insurance quickly and at a low cost. Very happy 😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Shola Ajayi

July 21, 2025

5  out of  5
rating by Shola Ajayi
"Very helpful, Justin followed through with a request I had. Highly professional and supportive. I recommend and will return for my car insurance when ready."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Andy Cotten

June 24, 2025

5  out of  5
rating by Andy Cotten
"I've been a long time customer and have always received top tier professional handling of all my transactions and requests. I highly recommend Teri and her excellent team to handle your insurance needs."
We responded:
"Andy, appreciate the 5 star review! We have enjoyed serving you all these years and look forward to many more. We appreciate your business. Teri"
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Kartik Padh

June 10, 2025

5  out of  5
rating by Kartik Padh
"Great service and knows her stuff! Thank you for providing a personal touch."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Michael Dalton

May 29, 2025

5  out of  5
rating by Michael Dalton
"Today it was Holly providing assistance. I have had the opportunity to speak with other individuals in the office. I have found all members to be friendly, helpful and a pleasure to interact with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nidhi Gondaliya

May 28, 2025

5  out of  5
rating by Nidhi Gondaliya
"Justin was super detailed when explaining the policies. He made sure I am only buying the coverage that’s necessary. Would definitely recommend, specially to the ones who don’t know much about how insurance policies work."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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vennela talluri

May 23, 2025

5  out of  5
rating by vennela talluri
"Teri and team are great and very communicative. Sarah did a fantastic job explaining everything with great patience and clarity. her knowledge really helped us make the right decision to go with state farm. She also suggested different options to choose out of it makes easier to pick. Thanks very much."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Usman Mirza

May 23, 2025

5  out of  5
rating by Usman Mirza
"I had a great experience working with Teri LaRocca’s State Farm office. I worked with Mitchell Ellis, who was incredibly helpful throughout the entire process. He provided a detailed quote and took the time to answer all of my questions without ever pressuring me to make a purchase. He was professional, informative, and responsive every step of the way. I really appreciated the prompt communication and the straightforward approach. Highly recommend this team if you’re looking for a smooth and transparent insurance experience!"
We responded:
"Thank you for your review of staff. Mitch does a great job and I appreciate that you noticed and gave him such a great review. "
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Jim Dargan

May 23, 2025

5  out of  5
rating by Jim Dargan
"I’ve been a client for around 12 years. Teri and her team are the best! Service is always exceptional. Special thanks to Sarah Swartz for helping a friend of mine recently with their home and auto insurance needs. They were able to improve coverage with better rates. I highly recommend Teri Larocca and her team for all your insurance needs!"
We responded:
"Thank you Jim :) We appreciate you and are very happy to help you with your auto, home and boat insurance needs. You are a 5 star customer "
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Sumita Fleming

May 22, 2025

5  out of  5
rating by Sumita Fleming
"Mitch was extremely helpful in discussing a policy that would suit our needs. Very pleasant and thorough customer service. Prompt and efficient and personable office response too."
We responded:
"Thank you for your five-star review of Mitch. He does a great job and we are happy you noticed. Looking forward to working with you and we are here if you need us. "
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Joseph Silva

May 19, 2025

1  out of  5
rating by Joseph Silva
"I would not recommend going to this place"
We responded:
"Hello Mr. Silva, I cannot find you in our system. I would love to hear about your experience so we can learn from that. Please give me a call at 919 462-8411. Teri "
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Bailey Adams

May 1, 2025

5  out of  5
rating by Bailey Adams
"Sarah S was very helpful and walked me through the process of obtaining home insurance in a way that was smooth and efficient. Thanks a ton!"
We responded:
"Thank for your review. We appreciate your business and are here for any insurance needs you may have."
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Peter Merola

April 30, 2025

5  out of  5
rating by Peter Merola
"Sarah Swartz was amazing sales rep to assist me with getting a State Farm quote for my auto and rental insurance. Even though they were unable to meet or beat Allstate’s price, she was excellent to work with and will check in a few months to see if anything changes with my quote. If you need someone to help you with Statefarm insurance quote in the Triangle, call Teri LaRocca and ask for Sarah Swartz!"
We responded:
"Thank you for allowing us to quote your insurance and your 5 star review. Sarah is awesome and we look forward to earning your business and moving you over to our State Farm family in the future."
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Ron Messina

April 29, 2025

5  out of  5
rating by Ron Messina
"Your staff is very informative and a pleasure to work with my agent Sara Swartz is very knowledgeable and informative and a pleasure to work with"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Sue Fisher

Sue Fisher

April 28, 2025

5  out of  5
rating by Sue Fisher
"Sarah was awesome! She was very patience with us and explained everything in great detail which was so help for us in making our decision to move to State Farm!"
We responded:
"Sue, Thank you for choosing to move to SF and your five star review of Sarah. My entire team is here for you! "