State Farm® Insurance Agent Teri LaRocca
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Russ Savre
March 19, 2026
"Sarah Swartz provided a quick recommendation re identify theft insurance."
Yaşar Baykal
March 13, 2026
"They provided outstanding support with my insurance needs. They are professional, responsive, and truly care about their clients. Thank you for the great service!"
"Thanks for the wonderful feedback! We’re glad our team could help and provide great service for you."
Robert Hopper
March 4, 2026
"I did a lot of research on price with several insurance companies but only Mitchell Ellis at State Farm took time to ask real questions about my needs. He also was quick to question why I had chosen the insurance coverage I had and explain the nuance of insurance. Mitch helped me reduce my premiums while making monthly versus lump sum payments but he also lowered my deductible. What a great service provider he was for me. I came to trust Mitchell's knowledge and level of care that I decided to move my Umbrella policy to State Farm as well."
"Thank you so much for sharing this thoughtful feedback about your experience with Mitchell. It’s great to hear how thoroughly he walked through your coverage needs, helped you understand your options and was able to improve both your premiums and deductible. Building trust through clear explanations and genuine care is exactly what we strive for, and we appreciate you choosing to bring even more of your policies to our agency. Thank you for the wonderful recommendation."
Tyler Frank
March 2, 2026
"Sarah Swartz did a great job for us - lowered our rates and was extremely communicative! Whenever we had questions, she was able to jump on the phone / email and provide us with answers!"
"Thank you for the kind words! We’re thrilled to hear Sarah S was able to help you tremendously. We truly appreciate your feedback and are always here for your insurance needs!"
Karen Borusiewicz
February 27, 2026
"I had the unfortunate experience of having a flatbed trailer hauling granite merge into my lane too closely and damage my driver's side fender and my bumper. The driver kept going but I followed and a kind person also did and pulled in front of him at a light. I was able to get his information as a result and file a claim on his insurance. It was not a pleasant or easy experience despite the police report showing him at fault. The staff at this office guided me through out the back and forth with that company, offering support and tips so that I ultimately got the repairs covered and avoided an unnecessary totalling of my vehicle. This is the kind of advice, support and partnership you need from your insurance and multiple staff presented to me with this level of service. A big thanks to all of you!"
"Thank you for sharing your experience. That situation sounded incredibly stressful, and we’re truly glad our team could help you navigate the back‑and‑forth with the other insurance company. We appreciate your trust in us and your kind words to our team."
Yehjeen Kim
February 9, 2026
"Getting my renters insurance set up was incredibly easy. The entire process was smooth, and took way less time than I expected. Highly recommend!"
"Thank you for the great feedback! We’re glad we could make setting up your renters insurance quick and hassle-free."
Tina Linton
January 27, 2026
"We had just moved here from Vegas, and Mitch was very helpful. Every time we needed something he was right there to help us. Awesome service. Thank you."
"Welcome to NC! We are grateful for your 5-star review and kind words about Mitch. We look forward to one day meeting you in person. Feel free to stop in office to meet the team. "
Ajai Kumar
January 21, 2026
"I have been with Teri's State farm for long time and planning to add more policies. Truly wonderful customer service and excellent rate. Sarah Swartz helped me lowering payments for Auto and Home and followed up on each steps. Thank you Teri and Team !!!"
"Ajai, yes, you have been with us for many years and we are so happy to have you as part of our State Farm family. We look forward to many more. Thank you for your review. :) "
Andrea Chapman
December 31, 2025
"I appreciate Teri LaRocca with State Farm reaching out in a prompt matter! She took the time out of her busy schedule to find out what could work for me! When you are looking for someone that will value your time, I recommend Teri!"
"Thank you for sharing your experience! We’re glad to hear Teri took the time to provide prompt, personalized assistance and help find the best solution for you. Your recommendation means a lot, and we truly appreciate your trust in our team!"
Periasamy Palanisamy
December 24, 2025
"Sarah has been an outstanding insurance agent for both my business (workers’ comp) and my home and auto insurance. She is extremely professional, highly responsive, and genuinely cares about her clients. What truly sets her apart is her willingness to step in and make sure issues are resolved—even when something is technically outside her responsibility. She explains options clearly, follows through promptly, and gives me complete peace of mind knowing everything is handled correctly. It’s rare to find someone so dependable and customer-focused. I highly recommend Sarah to anyone looking for an insurance agent who goes above and beyond."
"Thank you so much for taking the time to share such a thoughtful and detailed review. We’re thrilled to hear how much Sarah has supported you with your business, home, and auto insurance. We sincerely appreciate your recommendation and your trust in our team."
Matthew Russ
December 22, 2025
"Sarah has been very helpful in transitioning from Florida. She explained the process how things work in North Carolina from renters insurance to getting my drivers license there."
"Matthew, welcome again to NC. I am so glad that Sarah helped make your transition seamless. My team is here for anything you may need. "
Carmin Charen
December 18, 2025
"Sarah is so helpful, I know I annoy her with the 2500 questions I have and she answers them all quickly and professionally. 10/10"
"Thank you for the wonderful review! We’re glad to hear Sarah has been so helpful and patient with all of your questions. Providing quick and professional service is always our goal, and we truly appreciate your feedback — 10/10 means a lot!"
cecilia figueroa
December 17, 2025
"Sarah is very consistent and knowledgeable! I got a great price for my auto and mortgage insurance. ."
"Cecilia, thank you for your 5-star review. Sarah is fantastic and we appreciate your kind words. We are happy to be here to help you with any of your insurance needs. "
Avinash Mahajan
December 12, 2025
"Been with them for a few years now, good experience while claim servicing and policy servicing."
"Thank you for being with us these past few years! We’re glad to hear you’ve had a good experience with both policy servicing and claim support. We truly appreciate your trust in our agency and are always here to help whenever you need us."
Diane B
November 11, 2025
"I've been with Teri for over 10 years and am always pleased with the service I receive from the office staff, especially Sarah who can solve my problems in under 5 minutes."
"Thank you for being a loyal customer for over 10 years! We truly appreciate your continued trust in Teri and our entire team. We're especially glad to hear that Sarah has consistently provided you with fast and effective support — solving problems in under 5 minutes is no small feat! Our goal is to make insurance simple and stress-free, and it’s great to know we’re delivering on that promise. Thanks again for your kind words and ongoing support!"
Kim “Kimothy”
November 6, 2025
"Jayme provided great customer service and was very helpful with the insurance process. I highly recommend this location."
"Thank you for the kind words and recommendation! We’re so glad Jayme was able to provide you with excellent customer service and support throughout the insurance process. Helping our customers feel confident and well taken care of is always our top priority. We appreciate you choosing our State Farm office for your insurance needs!"
Peter USA
October 31, 2025
"Teri's team has always been great to work with on any changes, renewals or claims. Sarah and Justin recently helped with rebuilding a multi-vehicle policy and multi-line bundle with Home. They took care of everything and explained each step. Great team effort."
"Thank you for the kind words! We’re so glad to hear that Sarah, Justin, and the entire team provided excellent support while helping you rebuild your multi-vehicle policy and home insurance bundle. At our State Farm agency, we pride ourselves on clear communication, personalized service, and making complex insurance needs simple and seamless. Whether it’s a policy change, renewal, or claim, we’re always here to help. We appreciate your trust in us!"
Senthil Shanmugam
October 31, 2025
"Great experience working with Mitchell!! He is Best!! His follow up was super helpful. Mitch is very knowledgeable and provides good inputs. Highly recommend working with him and this team."
"Thank you for giving Mitch a 5- star review! Mitch and the entire team are here to help you with all insurance needs. "
Carlee Wintermute
October 27, 2025
"Just got off the phone with Mitch Ellis. He is always so patient with my plethora of questions, extremely knowledgeable in his answers, and explains definitions and meanings in a way that is easy to understand. I feel much more confident in my future after our conversation today. Thanks Mitch!"
"Thank you for the great review of Mitch. We are happy to assist you with all your insurance needs and just a phone call away. "
karen wright
October 24, 2025
"Mitch is a pleasure to work with! He made my transition from out of state easy and efficient. His follow up was very helpful. Thanks Mitch!"
"Hi Karen, thank you for sharing your experience! We’re thrilled Mitch and our team could make your transition from out of state easy and efficient. Providing helpful follow-up and excellent service is always our goal, and we truly appreciate you choosing our State Farm team!"
Ian Huang
October 20, 2025
"I needed to get auto insurance for purchasing a new car. Out of all days, AWS decides to fail today and it seemed to have affected State Farm as well (just me making assumptions here). Justin and Jamie were attentive and professional and - despite their system being down - managed to help me get my insurance very quickly."
"Hi Ian, thank you for sharing your experience! We’re glad Justin, Jamie, and our team could provide attentive and professional service, even during a system disruption, and get your auto insurance set up quickly. Our entire team takes pride in supporting our customers no matter the circumstances, and we truly appreciate you choosing our State Farm team!"
Mahendra Thombare
October 4, 2025
"I have been working with Sarah Swartz from Teri LaRocca for the past three years, and she has been a pleasure to work with. Very prompt in response and offering options to lower cost."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Greg Boa
September 29, 2025
"I have used this company for many years and have always received great help and support. Justin & Holly and a few others who’s names escape me at the moment have been super responsive"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ushmeet Deol
September 24, 2025
"Sarah was so helpful and quick to respond when getting me auto and renters insurance! It has been a great experience with anyone I’ve spoken with at this office."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Maria Maria
September 22, 2025
"Sarah is THE BEST! Great customer service, very knowledgeable, provides good and timely advice, and is always a step ahead."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"