State Farm® Insurance Agent Teri LaRocca
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tina Johnson
January 27, 2026
5
out of
5
rating by Tina Johnson
"We had just moved here from Vegas, and Mitch was very helpful. Every time we needed something he was right there to help us. Awesome service. Thank you."
We responded:
"Welcome to NC! We are grateful for your 5-star review and kind words about Mitch. We look forward to one day meeting you in person. Feel free to stop in office to meet the team. "
Andrea Chapman
December 31, 2025
5
out of
5
rating by Andrea Chapman
"I appreciate Teri LaRocca with State Farm reaching out in a prompt matter! She took the time out of her busy schedule to find out what could work for me! When you are looking for someone that will value your time, I recommend Teri!"
We responded:
"Thank you for sharing your experience! We’re glad to hear Teri took the time to provide prompt, personalized assistance and help find the best solution for you. Your recommendation means a lot, and we truly appreciate your trust in our team!"
Periasamy Palanisamy
December 24, 2025
5
out of
5
rating by Periasamy Palanisamy
"Sarah has been an outstanding insurance agent for both my business (workers’ comp) and my home and auto insurance. She is extremely professional, highly responsive, and genuinely cares about her clients. What truly sets her apart is her willingness to step in and make sure issues are resolved—even when something is technically outside her responsibility. She explains options clearly, follows through promptly, and gives me complete peace of mind knowing everything is handled correctly. It’s rare to find someone so dependable and customer-focused. I highly recommend Sarah to anyone looking for an insurance agent who goes above and beyond."
We responded:
"Thank you so much for taking the time to share such a thoughtful and detailed review. We’re thrilled to hear how much Sarah has supported you with your business, home, and auto insurance. We sincerely appreciate your recommendation and your trust in our team."
Matthew Russ
December 22, 2025
5
out of
5
rating by Matthew Russ
"Sarah has been very helpful in transitioning from Florida. She explained the process how things work in North Carolina from renters insurance to getting my drivers license there."
We responded:
"Matthew, welcome again to NC. I am so glad that Sarah helped make your transition seamless. My team is here for anything you may need. "
Carmin Charen
December 18, 2025
5
out of
5
rating by Carmin Charen
"Sarah is so helpful, I know I annoy her with the 2500 questions I have and she answers them all quickly and professionally. 10/10"
We responded:
"Thank you for the wonderful review! We’re glad to hear Sarah has been so helpful and patient with all of your questions. Providing quick and professional service is always our goal, and we truly appreciate your feedback — 10/10 means a lot!"
Tyler Frank
December 18, 2025
5
out of
5
rating by Tyler Frank
"Sarah S is fantastic! Helped us tremendously!"
We responded:
"Thank you for the kind words! We’re thrilled to hear Sarah S was able to help you tremendously. We truly appreciate your feedback and are always here for your insurance needs!"
cecilia figueroa
December 17, 2025
5
out of
5
rating by cecilia figueroa
"Sarah is very consistent and knowledgeable! I got a great price for my auto and mortgage insurance. ."
We responded:
"Cecilia, thank you for your 5-star review. Sarah is fantastic and we appreciate your kind words. We are happy to be here to help you with any of your insurance needs. "
Avinash Mahajan
December 12, 2025
5
out of
5
rating by Avinash Mahajan
"Been with them for a few years now, good experience while claim servicing and policy servicing."
We responded:
"Thank you for being with us these past few years! We’re glad to hear you’ve had a good experience with both policy servicing and claim support. We truly appreciate your trust in our agency and are always here to help whenever you need us."
Diane B
November 11, 2025
5
out of
5
rating by Diane B
"I've been with Teri for over 10 years and am always pleased with the service I receive from the office staff, especially Sarah who can solve my problems in under 5 minutes."
We responded:
"Thank you for being a loyal customer for over 10 years! We truly appreciate your continued trust in Teri and our entire team. We're especially glad to hear that Sarah has consistently provided you with fast and effective support — solving problems in under 5 minutes is no small feat! Our goal is to make insurance simple and stress-free, and it’s great to know we’re delivering on that promise. Thanks again for your kind words and ongoing support!"
Kim “Kimothy”
November 6, 2025
5
out of
5
rating by Kim “Kimothy”
"Jayme provided great customer service and was very helpful with the insurance process. I highly recommend this location."
We responded:
"Thank you for the kind words and recommendation! We’re so glad Jayme was able to provide you with excellent customer service and support throughout the insurance process. Helping our customers feel confident and well taken care of is always our top priority. We appreciate you choosing our State Farm office for your insurance needs!"
Senthil Shanmugam
October 31, 2025
5
out of
5
rating by Senthil Shanmugam
"Great experience working with Mitchell!! He is Best!! His follow up was super helpful. Mitch is very knowledgeable and provides good inputs. Highly recommend working with him and this team."
We responded:
"Thank you for giving Mitch a 5- star review! Mitch and the entire team are here to help you with all insurance needs. "
Carlee Wintermute
October 27, 2025
5
out of
5
rating by Carlee Wintermute
"Just got off the phone with Mitch Ellis. He is always so patient with my plethora of questions, extremely knowledgeable in his answers, and explains definitions and meanings in a way that is easy to understand. I feel much more confident in my future after our conversation today. Thanks Mitch!"
We responded:
"Thank you for the great review of Mitch. We are happy to assist you with all your insurance needs and just a phone call away. "
karen wright
October 24, 2025
5
out of
5
rating by karen wright
"Mitch is a pleasure to work with! He made my transition from out of state easy and efficient. His follow up was very helpful. Thanks Mitch!"
We responded:
"Hi Karen, thank you for sharing your experience! We’re thrilled Mitch and our team could make your transition from out of state easy and efficient. Providing helpful follow-up and excellent service is always our goal, and we truly appreciate you choosing our State Farm team!"
Ian Huang
October 20, 2025
5
out of
5
rating by Ian Huang
"I needed to get auto insurance for purchasing a new car. Out of all days, AWS decides to fail today and it seemed to have affected State Farm as well (just me making assumptions here). Justin and Jamie were attentive and professional and - despite their system being down - managed to help me get my insurance very quickly."
We responded:
"Hi Ian, thank you for sharing your experience! We’re glad Justin, Jamie, and our team could provide attentive and professional service, even during a system disruption, and get your auto insurance set up quickly. Our entire team takes pride in supporting our customers no matter the circumstances, and we truly appreciate you choosing our State Farm team!"
Mahendra Thombare
October 4, 2025
5
out of
5
rating by Mahendra Thombare
"I have been working with Sarah Swartz from Teri LaRocca for the past three years, and she has been a pleasure to work with. Very prompt in response and offering options to lower cost."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Greg Boa
September 29, 2025
5
out of
5
rating by Greg Boa
"I have used this company for many years and have always received great help and support. Justin & Holly and a few others who’s names escape me at the moment have been super responsive"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ushmeet Deol
September 24, 2025
5
out of
5
rating by Ushmeet Deol
"Sarah was so helpful and quick to respond when getting me auto and renters insurance! It has been a great experience with anyone I’ve spoken with at this office."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Maria Maria
September 22, 2025
5
out of
5
rating by Maria Maria
"Sarah is THE BEST! Great customer service, very knowledgeable, provides good and timely advice, and is always a step ahead."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kelly Radford
September 18, 2025
5
out of
5
rating by Kelly Radford
"I recently moved to NC and Mitchell was a great help. Professional, personable just broke it down in my terms. Highly recommend him and his team!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Doug
September 15, 2025
5
out of
5
rating by Doug
"Wonderful experience. Sarah Swartz was great to work with. She answered all my questions and took care of my insurance needs promptly."
We responded:
"Thank you for the review. Sarah is great and she appreciates your five-star review. We look forward to a long relationship. "
Tony Bernier
August 21, 2025
5
out of
5
rating by Tony Bernier
"Justin was an excellent help, and went above and beyond for me."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Paul Bakas
July 23, 2025
5
out of
5
rating by Paul Bakas
"They handled everything for my boat insurance quickly and at a low cost. Very happy 😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Nidhi Gondaliya
May 28, 2025
5
out of
5
rating by Nidhi Gondaliya
"Justin was super detailed when explaining the policies. He made sure I am only buying the coverage that’s necessary. Would definitely recommend, specially to the ones who don’t know much about how insurance policies work."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
vennela talluri
May 23, 2025
5
out of
5
rating by vennela talluri
"Teri and team are great and very communicative. Sarah did a fantastic job explaining everything with great patience and clarity. her knowledge really helped us make the right decision to go with state farm. She also suggested different options to choose out of it makes easier to pick. Thanks very much."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Usman Mirza
May 23, 2025
5
out of
5
rating by Usman Mirza
"I had a great experience working with Teri LaRocca’s State Farm office. I worked with Mitchell Ellis, who was incredibly helpful throughout the entire process. He provided a detailed quote and took the time to answer all of my questions without ever pressuring me to make a purchase. He was professional, informative, and responsive every step of the way. I really appreciated the prompt communication and the straightforward approach. Highly recommend this team if you’re looking for a smooth and transparent insurance experience!"
We responded:
"Thank you for your review of staff. Mitch does a great job and I appreciate that you noticed and gave him such a great review. "