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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Dalton

Michael Dalton

May 29, 2025

5  out of  5
rating by Michael Dalton
"Today it was Holly providing assistance. I have had the opportunity to speak with other individuals in the office. I have found all members to be friendly, helpful and a pleasure to interact with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nidhi Gondaliya

May 28, 2025

5  out of  5
rating by Nidhi Gondaliya
"Justin was super detailed when explaining the policies. He made sure I am only buying the coverage that’s necessary. Would definitely recommend, specially to the ones who don’t know much about how insurance policies work."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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vennela talluri

May 23, 2025

5  out of  5
rating by vennela talluri
"Teri and team are great and very communicative. Sarah did a fantastic job explaining everything with great patience and clarity. her knowledge really helped us make the right decision to go with state farm. She also suggested different options to choose out of it makes easier to pick. Thanks very much."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Usman Mirza

May 23, 2025

5  out of  5
rating by Usman Mirza
"I had a great experience working with Teri LaRocca’s State Farm office. I worked with Mitchell Ellis, who was incredibly helpful throughout the entire process. He provided a detailed quote and took the time to answer all of my questions without ever pressuring me to make a purchase. He was professional, informative, and responsive every step of the way. I really appreciated the prompt communication and the straightforward approach. Highly recommend this team if you’re looking for a smooth and transparent insurance experience!"
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Jim Dargan

May 23, 2025

5  out of  5
rating by Jim Dargan
"I’ve been a client for around 12 years. Teri and her team are the best! Service is always exceptional. Special thanks to Sarah Swartz for helping a friend of mine recently with their home and auto insurance needs. They were able to improve coverage with better rates. I highly recommend Teri Larocca and her team for all your insurance needs!"
We responded:
"Thank you Jim :) We appreciate you and are very happy to help you with your auto, home and boat insurance needs. You are a 5 star customer "
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Sumita Fleming

May 22, 2025

5  out of  5
rating by Sumita Fleming
"Mitch was extremely helpful in discussing a policy that would suit our needs. Very pleasant and thorough customer service. Prompt and efficient and personable office response too."
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Joseph Silva

May 19, 2025

1  out of  5
rating by Joseph Silva
"I would not recommend going to this place"
We responded:
"Hello Mr. Silva, I cannot find you in our system. I would love to hear about your experience so we can learn from that. Please give me a call at 919 462-8411. Teri "
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Bailey Adams

May 1, 2025

5  out of  5
rating by Bailey Adams
"Sarah S was very helpful and walked me through the process of obtaining home insurance in a way that was smooth and efficient. Thanks a ton!"
We responded:
"Thank for your review. We appreciate your business and are here for any insurance needs you may have."
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Peter Merola

April 30, 2025

5  out of  5
rating by Peter Merola
"Sarah Swartz was amazing sales rep to assist me with getting a State Farm quote for my auto and rental insurance. Even though they were unable to meet or beat Allstate’s price, she was excellent to work with and will check in a few months to see if anything changes with my quote. If you need someone to help you with Statefarm insurance quote in the Triangle, call Teri LaRocca and ask for Sarah Swartz!"
We responded:
"Thank you for allowing us to quote your insurance and your 5 star review. Sarah is awesome and we look forward to earning your business and moving you over to our State Farm family in the future."
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Ron Messina

April 29, 2025

5  out of  5
rating by Ron Messina
"Your staff is very informative and a pleasure to work with my agent Sara Swartz is very knowledgeable and informative and a pleasure to work with"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sue Fisher

April 28, 2025

5  out of  5
rating by Sue Fisher
"Sarah was awesome! She was very patience with us and explained everything in great detail which was so help for us in making our decision to move to State Farm!"
We responded:
"Sue, Thank you for choosing to move to SF and your five star review of Sarah. My entire team is here for you! "
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Geoff Higgins

April 25, 2025

5  out of  5
rating by Geoff Higgins
"Always great service."
We responded:
"Thanks Geoff, you have a been a customer for so many years and we appreciate you! "
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lisa torrington

April 11, 2025

5  out of  5
rating by lisa torrington
"Justin is very knowledgeable and helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Job Nyaga

April 8, 2025

5  out of  5
rating by Job Nyaga
"Sarah is well knowledgeable about the products she sells. Also takes her time to let the client fully digest and understand everything, and also brings to attention if, for some reason, she realizes that there's something one might have not captured. However some things are beyond her decisions i MUST say she is a to go to person"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Jack Stone

Jack Stone

April 2, 2025

5  out of  5
rating by Jack Stone
"Sarah is always responsive and prompt."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Mark Turner

Mark Turner

March 28, 2025

5  out of  5
rating by Mark Turner
"Great service and follow up on questions. Always a friendly feeling cane across from this group."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Betty Sneed

March 19, 2025

5  out of  5
rating by Betty Sneed
"We are quite pleased with our State Farm Insurance especially our agents. They are always very kind and helpful if they do not have the answer for you they will find out. Their pleasantness and willness to assist leaves me with the feeling that I am in good hands with "State Farm.""
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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James Watson

February 27, 2025

5  out of  5
rating by James Watson
"Terri and team are great, Sarah has been more that great."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cody

February 25, 2025

5  out of  5
rating by Cody
"Team is great and supportive!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Yigit Ali Ural

Yigit Ali Ural

February 21, 2025

5  out of  5
rating by Yigit Ali Ural
"Sarah Swartz has been excellent with her services. She was very responsive and helpful to all our needs. Thank you."
We responded:
"Thank you for your 5-star review and nice compliment of Sarah. Looking forward to serving you as your needs change. "
Profile photo of Viqas Zafar

Viqas Zafar

February 19, 2025

5  out of  5
rating by Viqas Zafar
"Team LaRocca is great and communicates extremely well! Over the last ten years, I have dealt with multiple team members and always found them to be helpful (esp. Holly and Magee!). Thank you for the support."
We responded:
"Thank you for review of my team and our office. We will continue to strive to be your top choice for all your insurance needs and look forward to another 10 years. "
Profile photo of Elissa Eubanks

Elissa Eubanks

February 17, 2025

5  out of  5
rating by Elissa Eubanks
"Visited with Justin today, he was very informative , thorough , and helpful! Looking to transfer my service from another state soon! Thanks for great service today! I’ll be in touch!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Hussaini S

Hussaini S

February 11, 2025

5  out of  5
rating by Hussaini S
"Sarah is fantastic! I had State Farm before and talking to Sarah made me realize, I should not have changed my policies. I have had quotes with multiple agencies but none matched what Sarah provided. On top of that she explained everything in detail and helped me find all the savings I can. Highly recommend Sarah and Teri’s team for anyone in the market to bundlé savé"
We responded:
"Thank you for your kind review of our office and especially Sarah :) We look forward to continuing to serve you and your family for many years to come. "
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Brownbrow Salon

February 7, 2025

5  out of  5
rating by Brownbrow Salon
"We have been their customers since 2017 . Excellent service. Highly recommend."
We responded:
"Thank you for the great review. We are so happy to have you a customers for so long and looking forward to many more. "
Profile photo of Lauren Ismail

Lauren Ismail

February 3, 2025

5  out of  5
rating by Lauren Ismail
"I am so glad I switched insurance companies. We have a new driver in my family and my previous insurance didn’t even try to keep us after 7 years of being with them. The increased rate was unreasonably high. I shopped around and reached out to Sarah as I’ve had her in the past under a different company. She worked with us diligently and made sure we got the best rate that worked for us. I highly recommend her for your insurance needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "